Customer Service

Howel and Co

Penuh waktu
On-site • Jakarta Barat

Min. Freshgrad

Rp4.200.000 – 4.950.000

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Deskripsi Pekerjaan

Reply to customer chat from the provided platform (marketplace, e.g: Shopee, Tokopedia, Instagram, etc)
Follow up on pending orders, Sales (unfinished orders), and shipping (order process)
Ensuring orders that are input and processed are following customer request
Coordinate with other related divisions if there's a change request form the customer
Confirm if there's a returned item or complaint
Make daily reports (including daily cases)
Reply to customer reviews from available platforms

Kualifikasi

Min. Diploma/Bachelor's Degree from any major
Good communication skills and ability to communicate with customers/buyer
Fast typing and basic computer skills
Can work with a team
Able to work in 24 hours-shifting, weekend and national holiday
Basic English skill is a plus

Tentang Howel and Co

Selengkapnya

About Us:

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Industri

Retail/Fashion, F&B, Start-Up, Financial,

Lokasi

Jakarta Barat, Indonesia

Ukuran Perusahaan

>100 employees

Budaya

Innovative

We strive to constantly pursue innovation of our products and services

Fast-Paced

Swift in handling new challenges and producing new ideas to improve

Passionate

Strong belief and efforts are the base to achieve long term success