Customer Service
Howel and Co
- Penuh waktu
- On-site • Jakarta Barat
- Rp4.200.000 – 4.950.000
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Deskripsi Pekerjaan
- Reply to customer chat from the provided platform (marketplace, e.g: Shopee, Tokopedia, Instagram, etc)
- Follow up on pending orders, Sales (unfinished orders), and shipping (order process)
- Ensuring orders that are input and processed are following customer request
- Coordinate with other related divisions if there's a change request form the customer
- Confirm if there's a returned item or complaint
- Make daily reports (including daily cases)
- Reply to customer reviews from available platforms
Kualifikasi
- Min. Diploma/Bachelor's Degree from any major
- Good communication skills and ability to communicate with customers/buyer
- Fast typing and basic computer skills
- Can work with a team
- Able to work in 24 hours-shifting, weekend and national holiday
- Basic English skill is a plus
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
About Us:
Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.
We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.
