Customer Service

AssistX Enterprise

Rekruter aktif 17m lalu

Penuh waktu
On-site • Jakarta Pusat

Min. 1 years of experience

Negotiable

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Rekruter aktif 17m lalu

Deskripsi Pekerjaan

Acts as the first line of service for the customers, having the ability to serve them and to coordinate any commercial, technical or operational issues.
Monitoring all project to ensure it runs smoothly involves a series of steps and best practices.
Conducting investigations and making decisions regarding devices that are Offline on that day.
Preparing letters, documents, permits and payments for the freelance team.
Collaborating with Delivery Team and Support Team to resolve device issues.

Kualifikasi

Bachelor’s Degree in IT Major or related field from a top university is a must
At least 1 year of experience, preferably in Customer Service Role, Client Support or Customer relationship
Prefer from It Company or have experience in IT Industry
Effective communication and interpersonal skills, with the ability to collaborate across teams.
Highly organized with good analytical problem-solving abilities.
Administration experience in Zendesk, Help Scout, Qontak or other similar software
Familiarity with CRM systems and practices.
Ability to multitask, prioritize, and manage time effectively
Willing to work shifting 24/7

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Tentang AssistX Enterprise

Selengkapnya

In today’s fast-paced business environment, companies struggle with managing and extracting actionable insights from vast amounts of data. Traditional methods often fall short, leading to inefficiencies and missed opportunities for growth.

AssistX Enterprise provides cutting-edge AI solutions designed to analyze and optimize data,transforming it into valuable insights. Our technology empowers businesses to make informed decisions quickly and efficiently, unlocking new levels of performance and innovation.

Industri

Software Development

Lokasi

Jakarta, Indonesia

Ukuran Perusahaan

50–100 employees