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Customer Relationship Manager

Wilopo Cargo

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Deskripsi Pekerjaan

About Company:

Labelbox Packaging Indonesia is a company specializing in creating high-quality food and beverage packaging. Since 2015, it has been committed to helping F&B businesses with innovative, professional, and reliable packaging solutions to enhance their brand and customer experience

Job Description:

  • Reconnect with inactive customers and rebuild relationships to encourage repeat orders.
  • Monitor customer satisfaction and provide feedback to improve services.
  • Maintain long-term partnerships with clients.
  • Coordinate with internal teams to ensure smooth operations.
  • Manage and update customer databases accurately.
  • Develop customer engagement strategies.
  • Support the sales team in client communication and follow-ups.
  • Understand production workflows to align with client needs.
  • Deliver excellent service through responsive and professional communication.

Kualifikasi

Requirements:

  • Minimum education: Senior High School (SMA/SMK) or equivalent.
  • Female preferred.
  • Willing to work on-site at Pantai Indah Kapuk (PIK).
  • Good communication, negotiation, and interpersonal skills.
  • Pleasant appearance, confident, and energetic.
  • Responsible, detail-oriented, and organized.
  • Quick to learn and adapt in dynamic environments.
  • Able to handle pressure and multitask.
  • Proficient in Microsoft Office or Google Workspace.
  • Prior experience in client-facing roles is a plus.
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Tentang Wilopo Cargo
Selengkapnya

Wilopo Cargo is the leading forwarder company in Indonesia. We help shipment from China or many people used to call it Import. We are here to facilitate all of Your import problems by providing customers with easiest ways, security, and fast delivery. Wilopo Cargo as a forwarding company, was first launched in Indonesia since 2019. Now we have developed and can assist Indonesian people for the import from China. Wilopo Cargo provides Less Container Loaded service (LCL), Full Container Loaded (FCL), and Payment Service in RMB. More than 10 years experienced and has served more than 10.000 customers, we guarantee satisfaction to all of our customer Wilopo Cargo team is rapidly expanding and we constantly hire multitalented people who have passion and drive to become part of a fast-moving and dynamic team.

Industri
Transportation, Logistics, Supply Chain And Storage
Lokasi
Jakarta Utara, Indonesia
Ukuran Perusahaan
50–100 employees