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Customer Relationship Manager

Labelbox.id

Rekruter aktif 18j lalu

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Deskripsi Pekerjaan

About Company:

Labelbox Packaging Indonesia is a company specializing in creating high-quality food and beverage packaging. Since 2015, it has been committed to helping F&B businesses with innovative, professional, and reliable packaging solutions to enhance their brand and customer experience

Job Description:

  • Reconnect with inactive customers and rebuild relationships to encourage repeat orders.
  • Monitor customer satisfaction and provide feedback to improve services.
  • Maintain long-term partnerships with clients.
  • Coordinate with internal teams to ensure smooth operations.
  • Manage and update customer databases accurately.
  • Develop customer engagement strategies.
  • Support the sales team in client communication and follow-ups.
  • Understand production workflows to align with client needs.
  • Deliver excellent service through responsive and professional communication.

Kualifikasi

Requirements:

  • Minimum education: Senior High School (SMA/SMK) or equivalent.
  • Female preferred.
  • Willing to work on-site at Pantai Indah Kapuk (PIK).
  • Good communication, negotiation, and interpersonal skills.
  • Pleasant appearance, confident, and energetic.
  • Responsible, detail-oriented, and organized.
  • Quick to learn and adapt in dynamic environments.
  • Able to handle pressure and multitask.
  • Proficient in Microsoft Office or Google Workspace.
  • Prior experience in client-facing roles is a plus.
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Tentang Labelbox.id
Selengkapnya

Labelbox Packaging Indonesia is a company specializing in creating high-quality food and beverage packaging. Since 2015, it has been committed to helping F&B businesses with innovative, professional, and reliable packaging solutions to enhance their brand and customer experience

Industri
Transportation, Logistics, Supply Chain And Storage
Lokasi
Jakarta Utara, Indonesia
Ukuran Perusahaan
50–100 employees