Customer Experience Intern
Arya Noble
- Magang
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
Everything is here for you!
Arya Noble is the brains behind Indonesia's leading beauty and wellness brands like Erha, Genero and Derma Xp.
Here at Arya Noble, you will be involved in creating various masterpieces which contribute to filling the lives of our customers with excitement and hope. We offer #ExcitingJourney experiences where you can thrive in working environments that support both your personal and career growth so that every one of us will be prepared to lead a purposeful and successful life.
Don’t miss the opportunity to begin your #ExcitingJourney by joining Arya Noble if you have the right passion and have the following criteria:
Do you embrace your love and passion for the following activities?
- Collect customer feedback and loyalty data for further analysis and development recommendations.
- Able to create visualizations of customer feedback and competitor analysis data and share them with relevant departments to improve performance.
- Research and analyze customer satisfaction and loyalty, and conduct competitor analysis to identify priorities for improving Erha's customer service.
- Develop creative strategies to increase customer satisfaction.
- Work closely with internal and external parties to ensure smooth operations.
- Monitor and evaluate customer complaints effectively to maintain positive customer relations.
- Provide administrative support for all Customer Experience Management needs to achieve operational excellence.
Kualifikasi
Does it match your criteria?
- Fresh graduates/Last Semester Student from Marketing, Communication, or any related major.
- Perfect if you have 1 year experience in related field (hospitaly industry, service assurance, or quality service)
- Have ability in Microsoft Office, Data Analysis & Data Visualization, Analytical Thinking and Problem Solving
- Proficient in English both verbal and written
Now we'd love to see your talents and start your #ExcitingJourney by submit your profiles (CV).
Arya Noble, Indonesia’s first Intelligent Derma Beauty investment and strategic holdings company, has achieved significant success in the nation’s skin and hair care industry with leading brands like ERHA Clinical Group, Genero Group, ERHA OTC, and finally renowned Padangnese Cuisine, Marco by Chef Marco Lim. This success is driven by our innovative and dedicated employees, the Aryaners, who continuously disrupt societal standards by making beauty accessible and affordable.
Our team, fondly known as Aryaners, work daily to create impactful solutions for skin-related issues, enhancing lifestyles and improving standards of living. With a commitment to vision and growth, they adapt to changing times, delivering value through modern and technologically advanced services. Arya Noble aims to be a hub of change, innovation, and endless possibilities, shaping a brighter future through our products, services, and people. Join the Aryaners and be part of this transformative journey.
