CRM (Customer Relationship Management)

Sprout Digital Labs

Rekruter aktif 7h lalu

Penuh waktu
On-site • Tangerang Selatan

Min. 1-3 Years Experience

Tidak Ditampilkan

Rekruter aktif 7h lalu

Deskripsi Pekerjaan

Manage and maintain customer data in our customer database
Analyze customer data to identify trends, customer segmentation, profiles, and other insights
Create and implement strategies to improve customer engagement, loyalty and retention
Analyze the effectiveness of strategies and campaigns
Monitor customer feedback and generate reports
Develop processes and procedures to ensure data accuracy
Collaborate with other departments to ensure customer requirements are being met

Kualifikasi

Bachelor’s degree in marketing, business or related field
Minimum of 1-2 years of experience in customer relationship management
Proven experience in developing and implementing customer strategies
Excellent knowledge of customer database systems
Strong analytical and problem-solving skills
Able to work independently and within a team environment
Excellent communication and customer service skills

Tentang Sprout Digital Labs

Selengkapnya

At Sprout, we are not just a digital product house— we are architects of digital futures. We partner with companies and corporates to envision, design, build, and market digital solutions that not only solve today's challenges but have the potential to evolve into standalone ventures.

Industri

Digital Services and Technology

Lokasi

Tangerang, Indonesia

Ukuran Perusahaan

– employees

Budaya

Innovative

We strive to constantly pursue innovation of our products and services

Passionate

Strong belief and efforts are the base to achieve long term success

Collaborative

Here, we work together to make the dream work