Customer Service & After Sales
PT. Apique Resikindo Prima
- Penuh waktu
- On-site • Jakarta Selatan
- Rp5.000.000 – 6.000.000
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Deskripsi Pekerjaan
- Menangani keluhan, pertanyaan, dan komplain dari pelanggan akhir layanan laundry
- Menangani mitra outlet laundry (troubleshooting operasional, follow-up, visitasi)
- Memastikan kepuasan pelanggan dan mitra outlet
- Berkoordinasi dengan tim operasional internal
- Melakukan after sales follow-up secara berkala
Kualifikasi
- Pria/Wanita, maksimal 30 tahun
- Pendidikan minimal D3/S1 semua jurusan
- Memiliki pengalaman di Customer Service atau After Sales / Handling Mitra minimal 1 tahun
- Diutamakan berpengalaman di industri laundry, franchise, atau manajemen outlet
- Komunikatif, solutif, dan mampu bekerja dengan target
- Menguasai Microsoft Office & tools chat support
Tips Menjaga Diri
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Apique Group is a pioneer in Indonesia’s professional laundry industry, offering a comprehensive business ecosystem, from business consulting services and the supply of laundry machines and materials, to training and human resource development. Since our establishment in 2013, we have been trusted by hundreds of business owners, from SMEs to large corporations, to help build and grow efficient, modern, and sustainable laundry operations.
With over 15 years of experience, we are committed to continuously delivering the best and most integrated solutions for the laundry industry in Indonesia. We believe that business success starts with a strong foundation: reliable systems, effective processes, and solid collaboration. Headquartered in Pejaten Barat, South Jakarta, Apique Group continues to grow and welcomes top talents to grow and contribute with us.
