Community Manager
Tentang Anak
- Penuh waktu
- Hybrid • Jakarta
- Negotiable
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Deskripsi Pekerjaan
About the Role
We are building one of Indonesia's largest parenting ecosystems across education, commerce, and trusted expert content. As our community continues to grow, we are looking for someone who can transform community engagement into long-term trust, advocacy, and sustainable growth through meaningful online and offline experiences.
This is not a community moderation role. We are looking for someone who can build programs, grow relationships, and continuously improve how parents learn and connect with us.
What You'll Own
Grow and Strengthen Our Parent Community
- Own the strategy and execution of recurring online community programs, including educational Q&A sessions, WhatsApp learning groups, and community social media.
- Design and launch new online and offline community initiatives that increase engagement, retention, and member participation.
- Build and develop a network of highly engaged community ambassadors.
Drive Community-Led Growth
- Create initiatives that increase community participation, referrals, advocacy, and organic growth.
- Turn community feedback into actionable insights that improve products, content, and customer experience.
- Monitor community health through clear engagement metrics and continuously optimise programs.
Build Strategic Partnerships that Strengthen Community
- Develop partnerships with hospitals, brands, and relevant organisations that create meaningful value for community members.
- Manage collaboration opportunities including educational activations, branding initiatives, and product barter partnerships.
- Ensure every partnership contributes to measurable community impact rather than one-time exposure.
Lead Cross-Functional Execution
- Work closely with Marketing, Medical, Product, Content, Creative, and Partnership teams to execute community initiatives with high quality and speed.
- Manage multiple initiatives simultaneously while maintaining operational excellence.
Kualifikasi
You're a Fit If
- You have experience building and growing engaged communities rather than simply managing social media.
- You have successfully launched community programs from idea to execution.
- You are comfortable building partnerships with external stakeholders including brands, institutions, and healthcare organisations.
- You make decisions using data and customer insights instead of assumptions.
- You thrive in fast-moving environments with changing priorities.
- You naturally take ownership and solve problems before being asked.
- You communicate clearly across both internal and external stakeholders.
- You care deeply about creating meaningful experiences for families.
How We Work
- We work in a lean, fast-moving environment where ownership matters more than hierarchy.
- You will often work across multiple teams, make decisions with incomplete information, and continuously improve through learning and experimentation.
- We value humility, precision, curiosity, and people who care about delivering meaningful impact—not simply completing tasks.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Imagine a career where you play a pivotal role in ensuring the success and bright future of 80 million children in Indonesia. Tentang Anak is not just a company; it's a mission, a movement, and an opportunity to be part of something truly extraordinary.
Tentang Anak, at its core, is driven by a mission to advance the well-being and development of 80 million children throughout Indonesia. Founded by a team of experts, including pediatricians, child psychologists, and early childhood educators, we are steadfast in our commitment to supporting children with the most reliable education and products. From educational tools (e.g., applications, books, flashcards, puzzles) to essential skincare, Tentang Anak aims to accompany and provide the best solutions for parents and their children, from the moment they wake up until they fall asleep.
Our products are the one and only in Indonesia that are developed by experts, backed by science, and offered at affordable prices. We are humbled by the love our products receive from parents, consistently ranking our Educational Tools and Skincare highly on e-commerce platforms, making them best-sellers. We will continue to innovate and provide better solutions for parents at every step of their journey. We are dedicated to creating a brighter, healthier, and happier future for the children of Indonesia.
Our employees, whom we call TAmily, are a group of relentless and passionate individuals who share the same mission and ambitions. Are you ready to join us in this mission?
