Deskripsi Pekerjaan
- Execute day-to-day social media communication and campaigns for our online community.
- Create engaging content on social media to boost community engagement and awareness.
- Monitor the Facebook Group daily, including filtering incoming posts and comments, answering questions, and posting regular content.
- Engage with community partners on various social media platforms.
- Assist with regular engagement programs, including preparing tools, conceptualizing materials, and executing the program with the marketing team.
- Collaborate with the Customer Experience Team to handle complaints or questions from our partners.
Kualifikasi
- Bachelor's degree in communications, marketing or related field.
- Proven experience in managing social media platforms, particularly Facebook Groups and Tiktok, with the ability to execute effective communication and campaigns.
- Creative thinker with the ability to generate innovative ideas for content and branding initiatives, as well as internal engagement programs.
- Ability to analyze issues and trends from social media activities and provide actionable insights.
- Strong skills in handling customer and partner inquiries, with experience in complaint escalation and resolution.
PT Gravel Teknologi Indonesia is a technology company in the construction sector, established in 2019. Gravel leads the way in technology, integrating the entire construction process through its four services - Gravel Harian, Gravel Maintenance, Gravel Contract, and Gravel Material. With business activities spanning across Indonesia, Gravel has established a strong collaboration network, uniting thousands of the construction professionals, including workers, contractors, architects, consultants, and building material suppliers.
Beyond advancing the construction sector, Gravel is committed to empowering and improving the welfare of construction workers, while making a positive impact on society. In fulfilling this mission, the Gravel team embodies values of collaboration, communication, contribution, and learning to create meaningful changes and sustainable impact.
To date, Gravel has completed over 6,000 projects in 20 provinces and contributed IDR 240 billion to the economic upliftment of construction workers in Indonesia. Discover more about Gravel at www.gravel.co.id.
