Call Center Agent
xietie.com
- Penuh waktu
- On-site • Jakarta Pusat
- Rp4.800.000 – 6.500.000
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Deskripsi Pekerjaan
Join our dynamic team as a full-time, on-site Contact Center Agent and embark on a rewarding career path. We are seeking enthusiastic individuals with 1-3 years of experience to provide exceptional customer service and support. As a Contact Center Agent, you will be the first point of contact for our valued customers, addressing inquiries, resolving issues, and ensuring a positive experience. This role offers a stable, career-focused environment within our modern office facilities. We offer competitive compensation, opportunities for professional growth, and a supportive team atmosphere. If you are a proactive problem-solver with excellent communication skills and a passion for customer satisfaction, we encourage you to apply. Minimum age requirement is 20 years.
Kualifikasi
- Minimum of 1-3 years of proven experience in a contact center or customer service role.
- Demonstrated excellence in customer service, with a focus on building rapport and resolving issues effectively.
- Proficiency in using CRM software for customer interaction tracking and management.
- Strong verbal and written communication skills, with the ability to articulate information clearly and concisely.
- Excellent problem-solving abilities and the capacity to handle challenging customer situations with composure.
- Adaptability to changing customer needs and work environments.
- Effective time management skills to handle a high volume of customer interactions efficiently.
- Must be at least 20 years of age.
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