Cafe Manager

Deskripsi Pekerjaan

• Oversee day-to-day operations of the cafe, including staff management, inventory control, and customer service.
• Ensure high standards of food quality, presentation, and service are maintained at all times.
• Develop and implement strategies to drive sales and increase revenue, including menu planning and pricing strategies.
• Recruit, train, and mentor cafe staff to deliver outstanding service and uphold brand standards.
• Manage cafe budgets, expenses, and financial reporting to ensure profitability.
• Maintain cleanliness, hygiene, and safety standards in compliance with health regulations.
• Build and maintain strong relationships with customers, suppliers, and other stakeholders.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Stay updated on industry trends and competitor activities to identify opportunities for improvement.