
Business Operations Manager
LingoTalk
- Penuh waktu
- Hybrid • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
We are seeking a highly motivated and results-oriented Business Operations Manager to join our team. In this role, you will play a critical role in optimizing our internal business processes, driving operational efficiency, and supporting company growth. You will work closely with cross-functional teams to identify areas for improvement, implement best practices, and ensure smooth and efficient day-to-day operations.
Key Responsibilities:
- Oversee the day-to-day operations of the class sessions, ensuring smooth functionality and user experience.
- Manage and optimize class operations, including scheduling, resource allocation, and tutor assignments.
- Collaborate closely with the CTO to successfully migrate the platform to a new system, ensuring minimal disruption to business operations.
- Oversee tutor recruitment, onboarding, training, and performance management.
- Collaborate closely with the Learning & Delivery team to develop and implement effective tutor training programs.
- Manage tutor schedules and assignments to optimize class coverage and student satisfaction.
Kualifikasi
Qualifications:
- Bachelor's degree, preferably in Business Administration, Management, or a related field.
- Proven experience in a business operations or project management role.
- Strong analytical and problem-solving skills with the ability to identify and implement process improvements.
- Excellent project management and organizational skills with the ability to prioritize tasks and meet deadlines.
- Proficiency in data analysis and reporting tools.
- Fluency in English within professional setting
- Strong communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams.
- Experience with educational technology or online learning platforms is a plus.
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PT Intermedia Multibahasa Indonesia (LingoTalk) is a language learning education technology startup based in Indonesia. Aiming to deliver only what matters, LingoTalk serves as an aggregator to produce personalized material to the users which are pre-assessed based on their needs and preferences.
Our product, B2B Corporate Training, offers specially crafted syllabus for developing employee skills and knowledge in foreign languages and Indonesian Language for Foreigners both of junior and senior level. Through an engaging learning journey, we invite our customers to identify and enhance their potential.