Business Operations Analyst
Jack
- Penuh waktu
- Hybrid • Jakarta
- Negotiable
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Deskripsi Pekerjaan
- Analyze, evaluate, and assess existing operational workflows to identify areas for improvement.
- Design and recommend enhancements to optimize efficiency and productivity.
- Develop comprehensive work instructions and operational guidelines to support the product and operations teams.
- Monitor and ensure smooth execution of operational processes to meet performance standards.
- Collaborate with internal teams to align on operational needs and implement solutions effectively.
- Use data-driven insights to assess and recommend improvements in operational strategy.
- Maintain accurate and up-to-date documentation of operational procedures, process flows, and best practices for future reference and training purposes.
Kualifikasi
- Bachelor’s degree in Industrial Engineering, Management, or a related field.
- Minimum 1 year of experience in Operations; Fresh graduates are welcome to apply.
- Proven experience in process analysis and improvement.
- Strong understanding of operations flow and best practices in a business setting.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficient in data analysis and process mapping tools.
- Strong communication and teamwork skills to work effectively with cross-functional teams.
- Ability to work independently and take initiative in driving process improvements.
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We embarked on our journey in 2020 with the Transfez app, aiming to simplify cross-border transfers that were previously limited to banks and legacy players. However, as we progressed and gained insights from our valued clients, particularly businesses, we realized that there were additional pain points they encountered beyond cross-border transfers. By actively listening and interacting with them, we developed a solution: Transfez for Business.
Jack replaces the Transfez for Business platform. As Jack will be the new face of the company brand, the Transfez consumer app will continue to be a vital part of our family as part of the Jack ecosystem.
Jack, as an all-in-one financial platform, integrating Corporate Card, International & Local Transfer, Bill Payment, Payroll, and Reimbursement for complete financial solutions, aimed to empower businesses from all sizes including startups, SMEs, and established enterprises.
As our product offerings have expanded, we are also expanding our team to match our own growth. We are looking for team players who are passionate about creating solutions for our customers and communities. As part of a small and lean team, you will have a very direct impact on the success of the company.