Area Sales & Operations Manager Bali
HappyFresh
- Penuh waktu
- On-site • Bali
- Negotiable
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Deskripsi Pekerjaan
We are seeking an experienced and proactive Area Sales & Operations Manager to oversee both sales activities and field operations across the Bali region. This role is a blend of driving sales growth, managing team, and ensuring the smooth execution of field operations.
The ideal candidate will be responsible for making plans and to coordinate the implementation, achieving revenue targets, ensuring operational efficiency, and expanding the market presence in Bali. This position requires excellent leadership, problem-solving skills, and the ability to manage cross-functional teams.
Key Accountabilities:
Sales Strategy and Execution:
- Develop and implement a comprehensive sales strategy for the Bali region to meet and exceed sales targets.
- Identify growth opportunities and create initiatives to acquire new customers.
- Set individual and team sales goals, monitor progress, and adjust strategies as needed to achieve success.
Field Operations Management:
- Supervise field teams, including Area Team Leader, Shopper, Driver, and Ranger to maintain productivity, service quality and operational efficiency.
- Ensure that all field activities comply with company policies, safety standards, and regulations.
- Resolve any on-ground operational issues quickly and effectively, ensuring minimal impact on customers and overall business.
Team Management:
- Manage and lead both the sales and field operations teams, providing guidance, motivation, and performance management.
- Ensure cross-functional collaboration between sales and operations to achieve business objectives.
- Manage hiring and training activities for Shopper, Driver, and Rangers in Bali
Market Expansion and Relationship Building:
- Identify new business opportunities and establish strong relationships with key customers and business partners.
- Maintain and expand the customer base by providing excellent customer service and ensuring on-time delivery of products/services.
- Manage key accounts and maintain strong relationships with partners to secure long-term business relationships.
Collaboration:
- Work closely with Head Office and cross-functional teams to align sales strategies and ensure operational excellence.
Kualifikasi
- Proven experience as a Sales Manager or Operations Manager in FMCG, retail, or a similar field.
- At least 3 years of experience in both sales and operations, with 1 year in a supervisory role.
- Experience working in the Bali region or similar markets is a plus.
- Strong leadership and team management abilities.
- Excellent communication, negotiation, and interpersonal skills.
- Results-driven with a proven track record of achieving sales and operational targets.
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Grocery shopping is easy, said no one ever! Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the store. Enter the solution!
We are HappyFresh, Southeast Asia’s leading grocery e-commerce company that is hell-bent on delivering a simplified life by revolutionizing how you and many households get their groceries.
Our HappyFresh app grants access to over 400 partnered supermarkets and specialty stores that echo our cause to change the grocery shopping landscape.
Customers can also shop from our HappyFresh Supermarket, which offers greater shopping flexibility. Enjoy express and scheduled grocery deliveries, fewer out-of-stock moments, competitive prices and more.
We hold through to 5 cultural pillars that serve as our mantra behind our day-to-day tasks and interactions with our teammates, laying the foundation for a more conducive and productive work culture. They are:
- Customer, Customer, Customer
- Ownership and Deliver Impact
- Team Player
- Openness
- Self Mastery
Beyond our strive towards solving the problem that is grocery shopping, we look to address the needs and wants of local communities and create a future where groceries will never be a problem in the modern world.