Admissions Senior Officer - Apple Dev. Academy @BINUS-BSD
BINUS Group
Rekruter aktif 3h lalu
- Penuh waktu
- On-site • Tangerang Selatan
- Negotiable
Min. 4 years of experience
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Deskripsi Pekerjaan
- Serve as the primary contact for prospective applicants, responding to inquiries via email, phone, and social media
- Guide applicants through the admission process, providing clear and accurate information about the academy's programs, requirements, and timelines
- Create, maintain, and update FAQ resources and communication templets to ensure consistency in responses
- Coordinate with internal teams to manage application processing and ensure smooth communication between candidates and admissions staff
- Monitor and analyze common inquiries to suggest process improvements and enhance the admissions experience
- Support event such as open houses, info sessions and outreach program to engage prospective applicants
- Assist in tracking and reporting key admissions metrics, including inquiry trend and applicant feedback
- Collaborate with marketing and external relations teams to ensure a consistent and engaging experience for prospective students
- Handle escalations and complex inquiries with professionalism and problem-solving skills
Kualifikasi
- Bachelor degree (S1) in Communication, Business, Education or related major
- 3-5 years experience in customer service, admissions, or student support, preferably in an academic or tech-related environment
- Strong communication skill
- Fluent in English both oral and written is a must
- Excellent in organizational and multitasking abilities with strong attention to detail
- Ability to work independently and coordinate across multiple sites
- Experience using CRM systems, ticketing platforms, or inquiry management tools is a plus
- Passion for education, technology, and customer experience
- Ability to adapt in a fast-paced and dynamic environment
- Willing to be placed at BSD-Tangerang Selatan
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Tentang BINUS Group
SelengkapnyaBINUS is a well-known and fast growing institution that has been recognized nationally and internationally. In 2019, it was awarded for the second time as the #1 Indonesian Employer of Choice in Education by Korn Ferry - SWA We endeavor to achieve a conducive working & learning environment, with a family-friendly multicultural community. We are currently looking for qualified and committed fulltime employees to be part of our big family.
Industri
Education Administration Programs
Lokasi
Jakarta Barat, Indonesia
Ukuran Perusahaan
– employees
