Senior CRM Specialist

Job Description

  • Handle strategic and end-to-end execution process of marketing campaign blasts through internal marketing channels, including but not limited to App Push Notifications, Newsletter / Email Marketing, In-App Messages, and WhatsApp.
  • Provide engaging marketing automation strategies to improve user retention cohort
  • Implement new CRM tools tactics and technologies to improve efficiency and effectiveness
  • Create the reporting and analysis of channel push performance aiming to improve the business metrics
  • Manage the channel & segment experiment to improve the performance
  • Collaborate with cross-functional teams to ensure seamless execution of CRM initiatives


  • At least 3 years of experience in related fields in a fast-paced or high-growth environment
  • Hands-on experience in running CRM programs and infrastructure using MoEngage or other similar tools
  • Ability to understand and manage quantitative business metrics; experience with reporting on metrics to senior management
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills, well-organized, disciplined, and high initiative
  • Experience in any of these specializations is a plus: Google Analytics, HTML, CSS, SQL

Skills Needed

About Vidio
Learn More

Vidio began as a service to empower Emtek's media portfolio, but it has since evolved into a platform that supports SCM, the KapanLagi network, and hundreds of Indonesian content producers. 

Media & Entertainment
Jakarta Pusat, Indonesia
Company Size
>100 employees


We strive to constantly pursue innovation of our products and services
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