Operation Manager

Job Description

  • Memonitor, mengkoordinir, dan mengelola operasional outlet harian agar berjalan sesuai dengan standar set yang sudah ditetapkan
  • Memonitor dan mengevaluasi Complaint Rate dan memastikan komplain tidak terjadi kembali
  • Memastikan service excellence berjalan di semua outlet
  • Memonitor, mengkoordinir, dan memastikan agar bahan baku yang digunakan di outlet sesuai dengan proporsi penggunaan seharusnya
  • Merancang strategi untuk meningkatkan produktivitas dan profit
  • Merancang standard operating procedure untuk semua aspek operational lapangan maupun supply chain bahan baku


  • 4 tahun lebih pengalaman bekerja di Industri F&B sebagai Operational Manager
  • Mampu berpikir secara terstruktur dalam memecahkan suatu masalah
  • Memiliki kemampuan komunikasi yang baik
  • Familiar dengan pengelolaan bahan baku
  • Familiar dengan mengolah dan menganalisa data
About Sagala
Learn More

We are a Multi-Brand Virtual Restaurant that adapts & combines the cloud kitchen business model with the DNVB concept. Every one of our stores always consisted of 6 of our homegrown brands.

Started three years ago as a humble home kitchen owned by the founder's parents, currently, we are one of the top F&B Businesses in Bandung with a record two years straight of being the top sales merchant in West Java Grabfood.

We are actively looking for great, passionate talent that still has the drive to be the expert in their field of knowledge, to help us bring joy to the national level.

For the joy of full tummy!

Food And Beverage
Bandung, Indonesia
Company Size
50–100 employees


For us, employee productivity is just as important as their well-being
Everyone should be treated with courtesy and professionalism
We put great emphasis on preserving the high existing standard of our products/services
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