Merchant Training Specialist

Job Description

  • Conduct online and offline training for merchants according to the training plan, ensure training quality, and be responsible for training satisfaction
  • Assist in developing courses to develop the growth of merchants
  • Responsible for training project operations to understand the pain points of merchants, explore training needs, implement during training, conduct closed-loop inspections after training, and continuously iterate learning and training projects
  • Responsible for selecting internal and external cooperation resources, enriching the lecturer resource library


  • Ability to communicate in Mandarin and English
  • Having training experience, preferably both online and offline, with at least 1 year of experience, preferably in e-commerce or live streaming
  • Able to deeply understand the pain points of merchant operations, accurately identify training needs and priorities
  • Excellent communication and coordination skills, responsible for training satisfaction
About Akulaku Indonesia
Learn More

Akulaku is a leading e-commerce platform and digital financial ecosystem in Southeast Asia, operating in Indonesia, the Philippines, Vietnam, and Malaysia. With a wide range of products and flexible payment options, Akulaku connects sellers with millions of buyers in the region. Through its digital financial services, Akulaku empowers individuals to conveniently manage their finances and access essential products. Committed to customer satisfaction, Akulaku continues to enhance its offerings, providing accessible e-commerce and financial solutions throughout Southeast Asia.

Financial Services
Jakarta Pusat, Indonesia
Company Size
>100 employees


We strive to constantly pursue innovation of our products and services
Our team is flexible and resilient in the face of adversities
Here, we work together to make the dream work
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