Job Description

Support client and provide solution for query or question via helpdesk ticketing services
Deploy Google / Microsoft / SaaS for Customers (Mid-Market & Enterprise)
Managing internal local network and servers
Training / presentation for customers who needs assistance for internal or external EIKON - client EIKON (outside city; Jakarta, Bali, and others )
Support internal ; project team, sales team, admin

Requirements

Candidate must possess at least a Bachelor's Degree in Engineering / Computer Science
Required skill(s): Network, Windows server/Linux, training presentation, DNS Server, good communication skill, English is a plus, Email Servers, Active Directory
At least 2 year of working experience in the related field is required for this position; helpdesk service, customer support, or technical support
Preferably Staff (non-management & non-supervisor)s specializing in Technical & Helpdesk Support or equivalent
Full-Time position(s) available
Willing to travel (visit customers out of town)

Skills Needed

IT Support

Communication

Presentation Skill

About PT. EIKON Technology

Learn More

PT. EIKON Technology (EIKON) is a privately held information technology consulting, outsourcing, and development firm founded in 2007. Ever since, EIKON has been Google Enterprise Partner and being the expert in cloud computing service provider. EIKON works with its client base to develop innovative technology solutions to business challenges.

Industry

Information Technology

Location

Jakarta, Indonesia

Company Size

1–50 employees

Culture

Integrity

We uphold honesty and virtue in every single product/service we deliver

Collaborative

Here, we work together to make the dream work

Fast-Paced

Swift in handling new challenges and producing new ideas to improve