Job Description
- Support client and provide solution for query or question via helpdesk ticketing services
- Deploy Google / Microsoft / SaaS for Customers (Mid-Market & Enterprise)
- Managing internal local network and servers
- Training / presentation for customers who needs assistance for internal or external EIKON - client EIKON (outside city; Jakarta, Bali, and others )
- Support internal ; project team, sales team, admin
Requirements
- Candidate must possess at least a Bachelor's Degree in Engineering / Computer Science
- Required skill(s): Network, Windows server/Linux, training presentation, DNS Server, good communication skill, English is a plus, Email Servers, Active Directory
- At least 2 year of working experience in the related field is required for this position; helpdesk service, customer support, or technical support
- Preferably Staff (non-management & non-supervisor)s specializing in Technical & Helpdesk Support or equivalent
- Full-Time position(s) available
- Willing to travel (visit customers out of town)
Skills Needed
IT Support
Communication
Presentation Skill
About PT. EIKON Technology
Learn MorePT. EIKON Technology (EIKON) is a privately held information technology consulting, outsourcing, and development firm founded in 2007. Ever since, EIKON has been Google Enterprise Partner and being the expert in cloud computing service provider. EIKON works with its client base to develop innovative technology solutions to business challenges.
Industry
Information Technology
Location
Jakarta, Indonesia
Company Size
1–50 employees
Culture
Integrity
We uphold honesty and virtue in every single product/service we deliver
Collaborative
Here, we work together to make the dream work
Fast-Paced
Swift in handling new challenges and producing new ideas to improve