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Customer Service Relation

B-Quik Indonesia

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Deskripsi Pekerjaan

Primary Job Role :

  • Actively communicate with customers and perform administrative functions

Main task:

  • Serve customers quickly and friendly.
  • Promptly respond to customer inquiries.
  • Listen carefully to every complaint submitted by customers.
  • Provide correct answers to all questions about problems raised by customers about the product.
  • Provide the best solutions to problems faced by customers.
  • Communicate and coordinate with colleagues as needed.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintain a positive, empathetic and professional attitude towards customers at all times.
  • Doing end to end administration process

Kualifikasi

Job Qualifications :

  • Minimum SMA, D3/S1 is preferred
  • Minimum 2 years work experience at equivalent
  • Competencies required: Customer Service Skills
  • Energetic & Communicative
  • Passionate in Automotive are preferred

Policy :

  • 6 working days/ week
  • 2 Shift/ days (8:00/9.00 – 16.00/17.00 or 13.00 – 21.00)
  • Placement as needed (Jabodetabek)
  • Additional National Holidays

Benefit :

  • Monthly Incentive
  • THR
  • Health Benefit
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Tentang B-Quik Indonesia
Selengkapnya

B-Quik Indonesia is an automobile maintenance and service station network. We strive to satisfy each and every customer with the best products and service for your vehicle.

Confidence: As experts in service and maintenance for tyres, brake system maintenance, batteries, shock absorbers, car suspension, air conditioning systems, and oil changes, B-Quik is the first choice for anybody who is after a hassle-free, no nonsense approach to high quality car service & maintenance.

At all of our branches, we offer full services from professionally trained mechanics who are specialists in their respective fields.

Industri
Motor Vehicle Manufacturing
Lokasi
Jakarta, Indonesia
Ukuran Perusahaan
>100 employees