Operations Manager

Labelbox.id

Rekruter aktif 1h lalu

Penuh waktu
On-site • Jakarta Utara

Min. 5+ years of experience

Negotiable

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Deskripsi Pekerjaan

Supervise and enhance the Customer Service team for prompt issue resolution and customer satisfaction.
Oversee the entire import process, ensuring compliance with international trade regulations and efficient handling of import documentation and customs clearance.
Manage supplier and logistics provider relationships to optimize import operations.
Ensure efficient warehouse operations, including receiving, storing, and distributing products.
Collaborate with Product Management to align import operations with product launch timelines.
Identify and implement process improvements across customer service, import, and warehouse operations.
Lead, motivate, and develop a high-performing operations team, conducting performance evaluations and fostering a positive work environment.
Monitor key performance indicators (KPIs) and generate regular reports for senior management.
Effectively allocate resources to meet operational goals and objectives.

Kualifikasi

Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Industrial Management, or a related field.
Minimum of 6 years of experience in operations management, with at least 4 years in a team leadership role.
Proven experience in managing customer service, import operations, and warehouse teams.
Strong leadership, organizational, and multitasking skills.
In-depth knowledge of import/export regulations and logistics.
Proficiency in warehouse management systems (WMS)
Strong analytical, problem-solving, communication, and interpersonal skills.
Ability to work in a fast-paced environment and handle high-pressure situations.
Proficiency in English.

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Tentang Labelbox.id

Selengkapnya

Labelbox Packaging Indonesia is a company specializing in creating high-quality food and beverage packaging. Since 2015, it has been committed to helping F&B businesses with innovative, professional, and reliable packaging solutions to enhance their brand and customer experience

Industri

Transportation, Logistics, Supply Chain And Storage

Lokasi

Jakarta Utara, Indonesia

Ukuran Perusahaan

50–100 employees