Junior UX Writer
Go To Group
- Penuh waktu
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
- Work closely and under the supervision of your Writer lead, and follow the predefined process that has been set by the team
- Understand the product briefs and present ideas/solutions to the team under the supervision of your writer lead
- Effectively deliver features and improvements in a well-defined scope
- Proactively attend design reviews to gather feedback and provide critiques if needed
- Proactively seek knowledge about UX
- Participate in the end-to-end design process with peer researchers, designers, business, product and engineering teams. You will also get to engage with marketing and customer care unit to ensure the content is cohesive
- Own your assigned streams and organize assigned tasks; which includes communicating updates and progress via the provided forums and channels. Be flexible to collaborate with other streams when needed
Kualifikasi
- At least 1 year of experience in product writing for digital products or services
- Strong understanding of writing fundamentals, critical/creative/structured thinking skills, grammar in both English & Indonesian, and a familiarity of product design/ design thinking frameworks in order to further develop your writing output
- Excellent communication and grammar skills in both English and Indonesian, both verbal and written, to effectively collaborate with stakeholders of varying seniority and backgrounds
- A user-centric mindset in order to see things from their perspective, understand their concerns and feedback, and incorporate these insights into the work you produce
- A drive to always find the root cause of an issue and validate your design - either through quantitative or qualitative research
- A structured portfolio of written work that shows your ability and problem solving skills, a bonus if it demonstrates business impact and results
- Ability to handle multiple tasks and prioritize work simultaneously
- Demonstrate a detailed-oriented thought process with excellent documentation discipline
Tips Menjaga Diri
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GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoPay brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
