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Senior Category Operations

Akulaku Indonesia

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Deskripsi Pekerjaan

  • Maintain good communication and relationships with merchants.
  • Manage and monitor GMV, order category, and merchant's store performance from the sales output by conducting strategic negotiations.
  • Responsible for following up and solving day-to-day merchant cases.
  • Assist merchants in product optimization by participating on special promotions and campaigns.
  • Monitor merchant violation, delayed delivery, false delivery, customer service response rate tracking, and poor fit merchant finishing.
  • Analyze data to optimize operational strategies based on performance data.

Kualifikasi

  • Bachelor's degree in any major.
  • Minimum 2 year of working experience related to merchant management in E-commerce or marketplace (Preferably have work experience as a brand seller in E-commerce).
  • Fluent in English, both verbally and written.
  • Familiar with Home Appliances brands, merchant resources, and business docking experiences.
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Tentang Akulaku Indonesia
Selengkapnya

Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.

In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.

Industri
Financial Services
Lokasi
Jakarta Pusat, Indonesia
Ukuran Perusahaan
employees

Budaya

Collaborative
Here, we work together to make the dream work
Driven
We hope to confidently inspire our team to maintain high level of motivation in completing their duties
Innovative
We strive to constantly pursue innovation of our products and services