Admin E-Commerce CS
Facetology Innovation Technology
- Kontrak
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
#BeOneofOurFaces!
Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.
As an Admin E-Commerce CS, you will:
- Respond to customer inquiries regarding products, services, order status, and general questions by chat in e-commerce (Shopee, Tokopedia, Lazada, Tiktokshop, etc)
- Resolve customer issues related to orders, payments, refunds, and product information.
- Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions.
Kualifikasi
- Minimum Diploma or Bachelor Degree.
- Previous experience in customer service, especially within an e-commerce.
- Strong problem-solving abilities and the capacity to handle challenging situations with professionalism.
- Strong Interest and knowledge in beauty industry
- Willing to work in shift
Placement: Facetology Head Office, South Jakarta
Tips Menjaga Diri
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Facetology Innovation Technology is a local startup dedicated to transforming the beauty and personal care industry in Indonesia. Our main focus is to empower every individual in Indonesia to embrace their natural beauty and enhance their self-confidence. Simultaneously, we aim to develop innovative products that position us among the forefront companies in the Beauty and Personal Care.
At Facetology, we place a strong emphasis on trusting in the transformative capabilities of our team. We cultivate a culture where creativity, expertise, and passion converge to meet diverse consumer needs across Indonesia. With a steadfast commitment to quality and innovation, our objective is to establish new benchmarks within this industry.
Let's innovate beauty together with FACETOLOGY 💜
