Account Management [Talent Pool]
Arta Intra Teknologi
- Kontrak
- Hybrid • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
- Manage and grow business accounts, ensuring revenue, TPV, and transaction goals are achieved.
- Build strong, trusted relationships with customers and act as their internal advocate.
- Identify and understand client pain points, goals, and business models to create relevant solutions using AIT's products
- Lead the end-to-end account lifecycle, including onboarding, servicing, upselling, and renewals.
- Collaborate cross-functionally with BD, Product, Legal, and Integration teams to deliver value and ensure operational smoothness.
- Ensure accurate opportunity tracking and reporting in CRM systems (e.g., HubSpot).
- Conduct regular check-ins, performance reviews, and feedback sessions with clients.
- Monitor market trends and gather insights to inform internal strategy and client recommendations.
- Ensure compliance with regulatory requirements and internal risk frameworks.
- Provide clear, data-informed reports and insights to internal stakeholders and management.
Kualifikasi
Requirements:
- 2–3 years of experience in Account Management, Relationship Management, or Project Management (preferably in fintech, SaaS, or tech startup environments).
- Strong interpersonal and communication skills (verbal and written) in both Bahasa Indonesia and English.
- Ability to create and deliver presentations, proposals, and business reviews.
- Comfortable handling client meetings, negotiations, and product discussions independently.
- Basic understanding of business operations, sales cycles, and financial services.
- Proficiency in Microsoft Excel (e.g., pivot tables, vlookup, charts) and CRM tools like HubSpot.
- Strong analytical mindset with attention to detail and a drive to solve problems.
- Experience collaborating with cross-functional teams and managing multiple priorities.
- A proactive, self-motivated individual who thrives in a fast-paced and dynamic environment.
Bonus Points (Nice to Have):
- Experience in fintech, payment systems, or working in a startup environment.
- Exposure to B2B SaaS or product-based account management.
- Prior consulting or client-facing project management experience.
Tips Menjaga Diri
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Arta Intra Teknologi (AIT) is a specialized IT partner committed to helping B2B enterprises eliminate operational complexities. AIT provides integrated financial solutions that combine SaaS technologies with advisory support, designed to meet customized requirements in financial management. AIT supports retail business, logistics, and other B2B entities in ensuring operational efficiency and payment optimization. With a focus on innovation and client success, AIT empowers companies to make smarter financial decisions and streamline operations at scale.
