Gilang Ranu Asanagari

Statistics

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1

Total Sessions

mentees impacted icon

1

Mentees Impacted

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100%

Attendance Rate

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2 Hour

Response Time

Topics of Expertise

Communication Skills Communication Skills
Networking & Relationship Networking & Relationship
Personal Development Personal Development
Career Planning Career Planning

Get To Know Gilang Ranu Asanagari

Dedicated Customer Service Specialist with over 5 years of experience in fraud prevention, data protection, and verification, complemented by 1 year of sales experience. Graduated in Informatics Management, combining technical knowledge with strong customer service skills. Proven ability to manage customer interactions, resolve issues efficiently, and ensure data integrity. Skilled in utilizing CRM software, implementing security measures, and coordinating with cross-functional teams. Strong track record in enhancing customer satisfaction, preventing fraud, and achieving sales targets. Committed to maintaining high standards of service and operational security.

Experience

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Risk Management Officer
PT Espay Debit Indonesia KoeJun 2024 – Present
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Customer Relationship Staff
PT Tirta Varia Inti PratamaJul 2023 – May 2024
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Analyst - Process Improvement & Customer Experience
PT SHOPEE Internasional IndonesiaSep 2020 – May 2023
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Customer Experience
TokopediaSep 2020 – May 2023
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Customer Experience
TokopediaMar 2018 – Jul 2020

Education

STMIK Jakarta
Bachelor (S1) of Manajemen Informatika
STMIK Jakarta2007 – 2014
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Tips Menjaga Diri

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Hi, currently my schedule is fully booked. But you can still propose a schedule & I will try my best to help you.