Job Description
- Efficiently handle document processing tasks, including drafting, editing, and formatting documents
- Prepare and issue proposals, reports, invoices, and other business-related documents
- Manage the onboarding process for new clients, ensuring a smooth transition and a positive client experience
- Respond promptly and professionally to customer inquiries via email or phone-call, or virtual meetings.
- Provide accurate and helpful information to address client questions and concerns.
- Maintaining records, and balancing delivery/payment
- Preparing weekly updates for both internal and external clients
- Maintaining social media accounts and inquiries
- Managing project paperwork
Requirements
- Proficient in written and spoken English (ability to read and write Chinese is a plus)
- Prior Experience in Insurance (a huge plus)
- Highly organized with the ability to manage documents and information effectively
- Detail-oriented with a strong emphasis on accuracy
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer-focused attitude with the ability to handle customer inquiries and concerns in a professional manner.
- Excellent communication skills
Additional Information:
- This position may require occasional overtime or flexibility in working hours to meet business needs.
- Training will be provided for company-specific processes and systems
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At Reemotely, we believe world-class opportunities shouldn’t be limited by borders. Our mission is to open doors for talented Indonesians who aspire to build sustainable careers with international companies — all while working remotely from home.
We partner with SMEs and growing businesses abroad to connect them with skilled Indonesian professionals in administration, marketing, finance, and creative roles. By handling end-to-end recruitment and HR management, we make sure our team members are not just placed in jobs but set up for long-term career success.
Our Goals for Indonesian Talent:
- 🚀 Provide access to international career pathways without needing to relocate.
- 💼 Offer stable, remote-friendly job opportunities with fair compensation.
- 📈 Help professionals grow their skills in global work environments.
- 🌐 Build a trusted community of Indonesian remote workers who can thrive in the digital economy.
Joining Reemotely means becoming part of a movement: turning Indonesian talent into global professionals.
