Job Description
- Handling complaints and feedback received from customers.
- Providing explanations about products to inquiring customers.
- Providing the latest information regarding products, transactions, and platform updates through available channels.
- Periodically updating the sales needs of products on the platform.
- Creating user feedback reports.
Requirements
- Having familiarity in the gaming industry and digital products, especially in buying and selling experience, would be highly considered
- Able to work in 24-hour shifting schedule, with 5 working days per week (including weekends or public holidays if required)
- Experienced in Customer Service is a plus
- Able to communicate clearly and effectively both verbally and written; proficiency in English is a plus
- Able to multitask with great time management in a fast-paced work environment
- Able to work in a team and individually, with high initiative to contribute to problem-solving
- Proficient in operating Ms. Office, Google Workspace, and Notion is a plus
💙
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
About VCGamers
Learn MoreVCGamers is a platform marketplace in-game items & services for gamers, that connects sellers and buyers for safe and convenient transactions. We offer the best experience to Trade, Socialize and Discover updates through our platform.
Industry
ECommerce
Location
Bekasi, Indonesia
Company Size
1–50 employees
Culture
Innovative
We strive to constantly pursue innovation of our products and services
Collaborative
Here, we work together to make the dream work
Quality
We put great emphasis on preserving the high existing standard of our products/services
