User Experience & Lead Qualification (English Ed. Preferred)
PT. amalan internasional indonesia
Actively hiring 13h ago
- Freelance
- On-site • Yogyakarta
- Rp1.800.000 – 2.000.000
Freshgrad
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Job Description
- Answer all inquiries from potential and existing clients through various communication channels
- Receive and handle inbound calls, including sales leads and client support
- Clearly explain Amalan’s services to prospective clients
- Assess clients' eligibility using a script provided in the system
- Forward lead data to the relevant team based on established procedures
- Escalate issues to the internal team when further assistance is required
- Update the customer database after each interaction
- Meet Quality Assurance standards and other key performance metrics
Requirements
- Willing to live and work in Yogyakarta
- Diploma, Bachelor’s, or Master’s degree in any field
- Fresh graduates are welcome to apply
- Strong communication skills, proactive attitude, and team-oriented
- Preferably graduates from English Education or English-related studies
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About PT. amalan internasional indonesia
Learn MoreAmalan International Indonesia
Amalan is a company that specializes in debt management services. Specifically, Amalan helps individuals who are struggling to repay their debts—especially credit card debt, unsecured loans, and other forms of consumer loans—by negotiating debt restructuring or payment relief with banks or financial institutions.
Industry
Banking, Fintech, Insurance
Location
Yogyakarta, Indonesia
Company Size
50–100 employees
Culture
Collaborative
Here, we work together to make the dream work
Nurturing
Our working environment prioritizes encouragement for employee's growth and development
Adaptable
Our team is flexible and resilient in the face of adversities
