Job Description
- Establish and maintain effective communication with tenants to professionally address their needs, concerns, and inquires
- Provide tenants with information regarding building facilities, events, etc
- Collect feedback and suggestions from all tenants for continuous improvements and relay this information to the management team
- Offer tenants information regarding their rights and responsibilities
- Act as a mediator in tenant disputes or issues, working towards the best resolutions
- Timely and responsive communication in handling work-related emails and chat inquiries
- Prepare daily or monthly report
Requirements
- A Diploma or Bachelor’s Degree in a related field
- At least 1 Year of working experience in Tenant Relation/Customer Service
- Excellent written and verbal communication skills for effective interaction with tenants, management, and vendors
- Strong problem-solving and conflict resolution abilities to address tenant concerns and disputes
- Positive attitude and strong work ethic
- Proficiency in Microsoft Office (Microsoft Word, Excel, and PowerPoint)
- Good English communication skills
- Placement at Alam Sutera, South Tangerang
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About PT Vidya Artha Tama
Learn MoreCommitted to providing the best Human Resources that can be tailored to your company's business needs.
Industry
Facilities Services
Location
Jakarta, Indonesia
Company Size
50–100 employees
