Telesales Trainer (English Speaker)
PT Indonesia Fintopia Technology (Easycash)
- Contract
- On-site • Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
- Develop and implement training programs for the telesales team, including onboarding for new hires and continuous skill enhancement training.
- Design and optimize training courses on sales techniques, product knowledge, and customer communication to improve overall performance and conversion rates.
- Conduct training sessions using various methods such as classroom training, case studies, and role-playing exercises to enhance practical skills.
- Regularly assess training effectiveness, monitor trainees’ progress, and provide tailored coaching and improvement plans.
- Collaborate closely with telesales managers and teams to understand business needs and refine training strategies.
- Identify challenges in the telesales process, propose effective solutions, and continuously improve training methodologies.
- Stay updated on industry trends and best practices to ensure training content remains relevant and effective.
Requirements
- At least 3 years of experience in sales, with a minimum of 2 years in training and coaching high-performing sales teams;
- Experience in telesales, collections, insurance, finance, or other sales-driven industries is preferred;
- Strong knowledge of telesales processes, sales techniques, customer psychology, and objection handling;
- Proven ability to develop training courses, deliver engaging sessions, and effectively mentor sales professionals;
- Excellent verbal and written communication skills, with the ability to motivate and inspire trainees;
- Fluency in English;
- Willing to adjust training strategies based on business needs and occasionally work on Saturdays if required
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Fintopia Indonesia (PT Indonesia Fintopia Technology) is a subsidiary of Fintopia Inc. Founded in 2015 and headquartered in Beijing, China. Fintopia Inc. provides affordable financial services for everyone, especially for those unbanked and underserved. Fintopia Inc. quickly expands across Asia with Indonesia being its second largest market by transaction volume.
Fintopia Indonesia (established in 2017), led by its product Easycash, has 24 million cumulative registered users and has provided IDR30.5 trillion of total accumulative loans since its establishment. The company has more than 4 millions total accumulated borrowers with various backgrounds, such as small business owners, farmers, students, and other professions
