Telesales Lead
Dealls (YC W22)
- Full-Time
- On-site • Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
Role Summary
We're looking for a hands-on Telesales Operations Lead to build and scale Dealls' telesales function from the ground up. This person will be responsible for setting up the structure, hiring the first team members, defining the playbooks, and iterating fast to drive acquisition, monetization, and retention.
Key Responsibilities
- Define KPIs, workflows, tools, and reporting from scratch.
- Design the telesales structure across 4 initial functions:
- Inbound Management
- Lead Generation
- Tele Acquisition (to evolve into Business Development)
- Tele Monetization (split into Hunter & Farmer roles)
- Hire & Lead
- Recruit, onboard, and coach the first batch of telesales agents.
- Build a strong performance-driven culture with clear targets and incentives.
- Drive Execution
- Create and iterate sales scripts and lifecycle plays to improve conversion and retention.
- Work closely with Growth, Product, and Ops to align messaging and improve funnel efficiency.
- Leverage data to optimize agent productivity and customer outcomes.
What Success Looks Like
- A fully operational telesales team running structured daily operations.
- Customer lifecycle initiatives that materially improve returning customer rates and LTV.
- Sales metrics tracked and optimized via CRM and dashboards.
Requirements
Requirements
- 3+ years of experience in telesales or inside sales, ideally with team management exposure.
- Strong builder mindset — thrives in zero-to-one environments.
- Analytical, process-oriented, and fluent with CRM systems (e.g. HubSpot).
- Excellent communication, leadership, and coaching skills.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Dealls is Indonesia's largest job portal & mentoring platform. We help people easily find jobs to top Indonesian companies for internship and full-time roles.
As you might have already heard about us, we are revolutionizing how Indonesian engage with employers. Many Indonesian students are talented, ambitious, but never found a better opportunity for themselves. Our team is driven by the vision to democratize information and knowledge, thus opportunities. We think what we build will allow Indonesian students to have a chance to self develop and have a better future.
Our founder is a Harvard graduate, and has gathered a strong team with burning passion to help Indonesian discover opportunities they deserve! 🚀 In 1 year, we amassed 2mio+ users, got funded by YCombinator, and awarded the Best App of 2021 by GooglePlay, beating 3 unicorns and tens of others.
We are looking for passionate and committed individuals who look forward to working in a fast-paced entrepreneurial environment. Join us to have the opportunity to make decisions to drive a huge difference and impact for Indonesia youths! Here in Dealls, you’ll work closely with our board members. We are preferably looking for applicants who are proficient in both Bahasa and English.
