Telemarketing Supervisor
PT Indonesia Fintopia Technology (Easycash)
- Contract
- On-site • Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
- Control, monitor, and evaluate the teams
- Ensure the telemarketing agents and team leader are in line with the SOP
- Responsible for the teams to reach the target
- Compile documentation regarding operation activity
- Learn and develop agents performance
Requirements
- Min. Bachelor Degree
- Experienced as telemarketing supervisor at least 2 years (Fintech would be preferred)
- At least experienced in handling 5 team leaders and 75 agents
- Able to speak English
- Ability to learn about products and services
- Willing to adapt and learn more
- Selling skills with the ability to resolve issues and address the complaints
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Fintopia Indonesia (PT Indonesia Fintopia Technology) is a subsidiary of Fintopia Inc. Founded in 2015 and headquartered in Beijing, China. Fintopia Inc. provides affordable financial services for everyone, especially for those unbanked and underserved. Fintopia Inc. quickly expands across Asia with Indonesia being its second largest market by transaction volume.
Fintopia Indonesia (established in 2017), led by its product Easycash, has 24 million cumulative registered users and has provided IDR30.5 trillion of total accumulative loans since its establishment. The company has more than 4 millions total accumulated borrowers with various backgrounds, such as small business owners, farmers, students, and other professions
