Technology Specialist (IT Support)
PT XanhSM Green & Smart Mobility
No Sign Up Required!
Job Description
- Provide first-line technical support to internal users across hardware, software, network, and system access issues
- Monitor and maintain IT infrastructure, ensuring system performance and data security
- Set up and maintain employee workstations, including laptops, peripherals, email accounts, and access to internal systems
- Troubleshoot and resolve issues in a timely manner, escalating more complex problems to appropriate teams when needed.
- Prepare documentation for standard operating procedures (SOPs), user guides, and internal IT policies.
- Collaborate with external vendors, service providers, and cross-functional teams to resolve technical and operational issues.
Requirements
- A customer-service mindset is essential — you are not just solving technical issues but enabling people to do their best work.
- Ability to work independently, manage priorities, and respond quickly to incidents or requests
- Min. bachelor’s degree in Information Technology, Computer Science, or related fields.
- Min. 4 years of experience in IT support, preferably in an onsite office-based environment.
- Solid understanding of networking, and IT ticketing systems
- Strong experience in asset management tools and IT procurement processes
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
XanhSM Indonesia: Leading the Way in Sustainable Mobility Solutions
XanhSM Indonesia is part of GSM, an innovative technology firm that offers Vietnam's premier all-electric multi-service platform, now expanding its revolutionary approach to Southeast Asia. We provide reliable and eco-friendly mobility solutions, including electric taxis, motorbikes, and on-demand express services.
Our Mission:
To create a sustainable, green, and convenient transportation ecosystem that empowers communities to embrace a greener, smarter future. We believe in driving positive change and shaping a technologically advanced landscape for everyone.
Key Achievements by GSM in Just One Year:
- Became the second-largest ride-hailing platform in Vietnam, rapidly establishing itself as a leading player.
- Launched a groundbreaking product that has significantly impacted the transportation industry.
- Earned recognition as one of Vietnam's top 10 highlights within its economy.
The Road Ahead:
XanhSM Indonesia is committed to pushing the boundaries of innovation and sustainability in transportation. Join us in our mission to pioneer the future of mobility across the region and contribute to a cleaner, more sustainable environment for all.
Together, we are creating the blueprint for a green and intelligent future.
