Job Description
- Write instruction manuals, product documentation, and financial guides for fintech products.
- Simplify technical and financial concepts for different audiences.
- Work with divisions to document remittance processes, regulations, and product features.
- Ensure technical accuracy in transaction and financial security documentation.
- Create software documentation in collaboration with experts and developers.
- Develop self-service knowledge bases, FAQs, and customer support content.
- Translate complex remittance documentation into simple content for customers, support teams, and partners.
- Create API documentation for fintech integrations with banks and payment providers.
Requirements
- Bachelor's degree in IT, Finance, Business, or related fields.
- 1+ years of technical writing experience, preferably in fintech, banking, or financial services.
- Strong research and analytical skills in financial products and regulations.
- Ability to handle multiple projects and meet deadlines in a fast-paced environment.
- Excellent technical writing skills with attention to detail.
- Strong communication skills to simplify complex financial information.
- Familiar with MS Office, Google Docs, and cloud collaboration tools.
- Detail-oriented and proactive in gathering stakeholder information.
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Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
About Topremit
Learn MoreThe First Online Remittance Service in Indonesia ✨
We turn global payments into minutes with Topremit 🙌🏻
Here, you’ll collaborate with #Topteam — contributing, learning, and growing together in a culture that embraces innovation 🔎
Let's be part of #Topteam — together we'll make global payments more easier, faster, and affordable for everyone! 🚀
Industry
Financial Technology
Location
Medan, Indonesia
Company Size
>100 employees
