Job Description
- Write instruction manuals, product documentation, and financial guides for fintech products.
- Simplify technical and financial concepts for different audiences.
- Work with divisions to document remittance processes, regulations, and product features.
- Ensure technical accuracy in transaction and financial security documentation.
- Create software documentation in collaboration with experts and developers.
- Develop self-service knowledge bases, FAQs, and customer support content.
- Translate complex remittance documentation into simple content for customers, support teams, and partners.
- Create API documentation for fintech integrations with banks and payment providers.
Requirements
- Bachelor's degree in IT, Finance, Business, or related fields.
- 1+ years of technical writing experience, preferably in fintech, banking, or financial services.
- Strong research and analytical skills in financial products and regulations.
- Ability to handle multiple projects and meet deadlines in a fast-paced environment.
- Excellent technical writing skills with attention to detail.
- Strong communication skills to simplify complex financial information.
- Familiar with MS Office, Google Docs, and cloud collaboration tools.
- Detail-oriented and proactive in gathering stakeholder information.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Topremit is #1 online remittance from Indonesia that aims to simplify people’s lives when sending money abroad. We truly understand that there’s an important story behind each transaction. That's why we are committed to help families, expatriates, students, businessmen, and many other people to send money abroad from Indonesia with an easy-to-use app/website that can be used anytime and anywhere. 🏆 Winning Award: • Best Money Transfer Provider 2019 by Bank Indonesia • Co-Founders on Forbes Asia & Indonesia 30 Under 30 2021 Our #Topteam consists of passionate individuals with an undoubtedly strong mentality to grow. We strive our best to achieve goals and provide the best service for all Topremit users. If you are ready to give a positive impact to the world, check out our available positions now and send your smart CV & Application Letter to [email protected]!
