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Technical Support / Helpdesk (TSH)

PT. EIKON Technology

Actively hiring 12h ago

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Job Description

Membantu klien, konsultasi dan menyediakan solusi atas pertanyaan/kendala yang disampaikan melalui helpdesk ticketing services.

Membantu klien mengimplementasikan Google/Microsoft Solutions (Mid-Market & Enterprise)

Memanage Internal Local Network dan Servers

Training / presentation untuk internal PT.Eikon dan klien yang membutuhkan support / assistance di luar kota ( Jakarta, Bali, dll )

Support untuk Research & Development dari Products / Solutions

Support kebutuhan internal: project team, sales team, admin.

Kolaborasi dengan Team Google Asia Pacific / HQ - One of the biggest IT Company in the World

Requirements

Pendiikan Min. D3/ S1 diprioritaskan Bidang Komputer.

Mandiri, Tanggung jawab, Proaktif, Team player, Tangguh dengan kemampuan Komunikasi yg baik.

Bersedia Bekerja Lembur dengan Deadline. (Full Time - On site).

Memahami Networking, Windows Server/Linux, DNS Server, Email Servers, Active Directory.

Mampu memberikan Presentation and Training

Bersedia bekerja shift.

💙

Tips Menjaga Diri

Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.

About PT. EIKON Technology
Learn More

PT. EIKON Technology (EIKON) is a privately held information technology consulting, outsourcing, and development firm founded in 2007. Ever since, EIKON has been Google Enterprise Partner and being the expert in cloud computing service provider. EIKON works with its client base to develop innovative technology solutions to business challenges.

Industry
Information Technology
Location
Jakarta, Indonesia
Company Size
1–50 employees

Culture

Integrity
We uphold honesty and virtue in every single product/service we deliver
Collaborative
Here, we work together to make the dream work
Fast-Paced
Swift in handling new challenges and producing new ideas to improve