Support Engineer
PT. Inovasi Anak Indonesia - PARKEE
Actively hiring 11h ago
- Full-Time
- On-site • Jakarta Pusat
- Negotiable
Min. Freshgrad
No Sign Up Required!
Job Description
- Installing and configuring computer hardware, software, system, and networks
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical customer support across the company (this may be in person or over the phone)
- Repairing and replacing equipment as necessary
- Ready to be mobile from one place to another place
- Measure service satisfaction levels
- Managing and upholding the troubleshooting escalation process
- Assisting with IT equipment sourcing and budgeting
- Providing guidance needed to IT Support Team
- Maintain deployment and versioning of application
Requirements
- At least 6 months - 1 year experience as Support Engineer
- Hands-on experience with Linux operating systems
- Experience in using Linux Commands, database queries, and analyzing Log System
- Ability to diagnose and troubleshoot basic technical issues
- Excellent problem-solving, written/verbal communication, and presentation skills
- Ability to provide step-by-step technical help, both written and verbal
- Willing to work on-site if needed
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About PT. Inovasi Anak Indonesia - PARKEE
Learn MorePARKEE is an integrated IoT platform solution connecting users, parking providers, and building owners.
Utilizing technological advancements and innovations, PARKEE develops maximum land potential for landowners and managers. Providing more benefits, through the distribution of cost-effective management, providing a holistic and comfortable experience, as well as strengthening the management function through the provision of vehicle traffic data for analysis, with maximum transparency.
Industry
technology services
Location
Jakarta Pusat, Indonesia
Company Size
50–100 employees
Culture
Nurturing
Our working environment prioritizes encouragement for employee's growth and development
Progressive
Continuous ambition for progress and finding the best means to make it happen
Collaborative
Here, we work together to make the dream work
