Student Services Officer BINUS @ Alam Sutera Campus
BINUS Group
Fewer ApplicantsActively hiring 4h ago
- Full-Time
- On-site • Tangerang
- Negotiable
Min. 1 years of experience
Job Description
- Interact with students or other stakeholders to provide and process information in response to inquiries, concerns and requests about documents and services
- Ensure effective and prompt respond to customer inquiries
- Ensure effective customer complaints handling process
- Provide valid and accurate students operational data
- Build strong and effective cooperation which support the overall objectives of the department
- Provide excellent services for students or other stakeholders
Requirements
- Minimum Bachelor’s Degree (S1) in Business Administration, Management, Communication, Education, or a related field.
- Minimum 2 year of experience in customer service, student services, administration, or a related role.
- Excellent communication, interpersonal, and customer service skills with a strong service-oriented mindset.
- Strong administrative and data management skills, with high attention to detail and accuracy.
- Able to handle customer inquiries and complaints professionally, work collaboratively with various stakeholders, and proficient in Microsoft Office.
About BINUS Group
Learn MoreBINUS is a well-known and fast growing institution that has been recognized nationally and internationally. In 2019, it was awarded for the second time as the #1 Indonesian Employer of Choice in Education by Korn Ferry - SWA We endeavor to achieve a conducive working & learning environment, with a family-friendly multicultural community. We are currently looking for qualified and committed fulltime employees to be part of our big family.
Industry
Education Administration Programs
Location
Jakarta Barat, Indonesia
Company Size
>100 employees
