Job Description
- Interact with students or other stakeholders to provide and process information in response to inquiries, concerns and requests about documents and services
- Ensure effective and prompt respond to customer inquiries
- Ensure effective customer complaints handling process
- Provide valid and accurate students operational data
- Build strong and effective cooperation which support the overall objectives of the department
- Ensure excellent operational process and service for all stakeholders
Requirements
- Minimum Bachelor Degree (S1)
- At least have 1 year experience as customer service
- Willing to be placed at Malang, Indonesia
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About BINUS Group
Learn MoreBINUS is a well-known and fast growing institution that has been recognized nationally and internationally. In 2019, it was awarded for the second time as the #1 Indonesian Employer of Choice in Education by Korn Ferry - SWA We endeavor to achieve a conducive working & learning environment, with a family-friendly multicultural community. We are currently looking for qualified and committed fulltime employees to be part of our big family.
Industry
Education Administration Programs
Location
Jakarta Barat, Indonesia
Company Size
>100 employees
