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Store Training Specialist (Mandarin Speaker)

OH!SOME

Actively hiring 12h ago

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Job Description

  • Update training materials to align with company strategy and arcade operations.
  • Develop and implement training programs covering onboarding, game knowledge, customer service, safety protocols, and operational procedures.
  • Conduct training sessions using various formats (in-person, online, hands-on practice).
  • Assess trainee performance, provide feedback, and refine training methods.
  • Evaluate training effectiveness, gather feedback, and improve programs.
  • Work with arcade managers to identify training needs and offer support.
  • Maintain communication with management, reporting progress and improvement suggestions.

Requirements

  • Bachelor’s degree or above, with over 3 years of relevant experience in retail or training. Experience in chain store training is a plus.
  • Strong skills in curriculum design and implementation, with proficiency in modern training tools and technology.
  • Excellent communication, presentation, and interpersonal skills, with the ability to effectively motivate and guide employees.
  • Exceptional time management skills, able to manage multiple projects and meet deadlines.
  • Willingness to travel frequently.
  • Proficient in Mandarin and English.
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About OH!SOME
Learn More

Welcome to Blue Origin Group, a trusted leader in Indonesia’s retail industry with roots in China. As part of a company built on values like Respect, Trust, User Orientation, Focus, and Long-Term Vision, you’ll find an organization dedicated to shaping the future of global business management. Your journey with Blue Origin starts at our first retail store in Indonesia, located in Central Park Mall, Jakarta—a launchpad that has expanded to major shopping malls across Southeast Asia. As of 2024, we’re proud to have established 90+ thriving stores in Indonesia, Malaysia and Cambodia, with more exciting locations on the way. As part of our growing team of over 4,500 employees across Indonesia, Malaysia, and Cambodia, you’ll be working in dynamic cities and bustling shopping districts, contributing to our expertise in retail operations and management. Looking ahead, we’re thrilled to share our plans for further international expansion, bringing our retail vision to new countries and markets. In 2025, we’re also launching new ventures in Catering and Electronic Entertainment, offering you a chance to be part of a diverse and forward-thinking company. At Blue Origin Group, you’re not just part of a business—you’re part of a journey toward becoming a global leader in innovation and business management.

Industry
E-commerce and Online Retail
Location
Jakarta, Indonesia
Company Size
>100 employees