Job Description
- Identifying leads to be coming prospects (potential clients) according to superiors' directions and documenting them in a database, to be followed up in future sales activities
- Contacting and conducting regular visits to clients (existing and new) to create new needs and opportunities
- Exploring service needs, communicating with other fields for needs assessment/assessment, and submitting assessment results to superiors as a basis for compiling service product proposals
- Delivering service product information/presentation of service product proposals according to superiors' directions to clients, to provide knowledge about the benefits and specifications of the service products offered
- Carrying out sales administration and monitoring the product services handover process, to ensure that product services can be used optimally by clients according to the agreement
- Involved in summit event activities, as a reference in creating new needs opportunities/opportunities for sales and maintaining good relationships and cooperation with clients
- Fostering, building, and managing good relationships with internal and external parties of the company (partners, vendors, and customers) including handling customer complaints quickly and thoroughly, to ensure customer satisfaction is met and the cooperation of the ITSEC Team is maintained
Requirements
- Minimum bachelor's degrees in all majors
- Minimum 5 years in the field of cyber security sales as a sales/consultant
- Master in managing customer relationship
- Good understanding of several IT Services Knowledge
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ITSEC is one of the leading cybersecurity companies in the APAC region, listed on the Indonesian Stock Exchange (IDX), with over 300 employees across five countries. We deliver end-to-end cybersecurity services and solutions, including Consulting Services, Security Solutions Integration, and Managed Security Services. ITSEC provides continuous IT infrastructure protection against multiplying cybersecurity threats and ensures compliance with increasingly demanding data protection and critical infrastructure regulations. Our expertise has been built over a decade of delivering thousands of high-quality cybersecurity projects, providing cutting-edge solutions in collaboration with world-class technology partners across financial, telecommunications, energy, transportation, manufacturing, and other critical industry sectors. We also have extensive experience in helping our customers with fraud prevention, Operational Technology (OT), and Industrial IoT (IIoT) security.
