Software Engineer

PT Multipolar Technology

Actively hiring 12h ago

Full-Time
On-site • Jakarta Selatan

Min. 1 years of experience

Negotiable

No Sign Up Required!

Actively hiring 12h ago

Job Description

Act as the first line of support for all MongoDB-related operational and technical issues.
Monitor MongoDB cluster health, performance, and availability.
Escalate complex issues to internal second-line engineering teams or MongoDB Support.
Execute routine database administration tasks (e.g., user management, backups, health checks).
Assist in patching, upgrades, and configuration updates as per change requests.
Perform daily operational checks and maintain support logs and incident reports.
Collaborate with the customer’s IT team for troubleshooting, coordination, and reporting.
Ensure compliance with internal security and data handling standards.
Document standard procedures, incidents, resolutions, and updates in a knowledge base.
Maintain a professional presence onsite, ensuring customer satisfaction and service excellence.

Requirements

Bachelor's degree from Informatics Engineering, Computer Science or any related discipline.
Minimum 3 years of hands-on experience in MongoDB operations or support.
Strong understanding of MongoDB architecture, replica sets, sharding, indexes, and backup strategies.
Experience in Linux-based environments (Ubuntu, RHEL, or CentOS).
Good knowledge of MongoDB monitoring and backup tools (Ops Manager, mongodump, etc.).
Basic scripting skills (Bash or Python).
Having a good communication and documentation skills in Bahasa Indonesia and English.
Placement at Tangerang

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About PT Multipolar Technology

Learn More

Industry

Information Technology

Location

Jakarta Selatan, Indonesia

Company Size

>100 employees

Culture

Innovative

We strive to constantly pursue innovation of our products and services

Integrity

We uphold honesty and virtue in every single product/service we deliver

Respectful

Everyone should be treated with courtesy and professionalism