Service Engineer
GIGA Solusi
- Full-Time
- On-site • Jakarta Barat
- Negotiable
No Sign Up Required!
Job Description
We are seeking a highly motivated and technically skilled Service Engineer who is also sales-oriented to join our team. This position requires an individual with a strong background in chemistry, material science, physics, plastics, and electronics, and who experienced in customer handling and providing technical solutions.
Key Responsibilities:
- Provide on-site and remote technical support for electronic equipment and sensor products to ensure proper installation, functionality, and maintenance.
- Troubleshoot and resolve technical issues related to the company’s product line in a timely manner.
- Work closely with the product development and engineering teams to offer solutions tailored to customer needs.
- Build strong relationships with new and existing customers to understand their needs and offer relevant solutions.
- Proactively promote company products and solutions to potential clients.
- Achieve and exceed sales targets by identifying new business opportunities and closing sales.
Requirements
- Bachelor's degree in Chemical Engineering, Physics, or related fields.
- Strong understanding of electronic equipment, sensors, and related technologies.
- Familiarity with plastics and materials used in electronic products.
- Excellent troubleshooting skills and the ability to explain technical concepts to non-technical clients.
- Willingness to travel to client sites.
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In the year 2012, the embryo of GIGA Solusi was conceived in our founders’ combined experiences of 30+ years in the international semiconductor business that spans across Asia and the world. Forecasting the potential of the electronic components market in Indonesia’s rapidly growing industrial sector, our founders decided to establish GIGA Solusi.
It did not take long for the company to gain trust from the industry and participate in both national-wide and internationally-scaled projects; one of the latest is the selected participant in IoT Bizlator bootcamp held by Indonesian Ministry of Communication and Informatics, in 2021.
We are the genuine and fast-response partner you can rely on to strive in the industry. Always aims for service excellence, we're also adapting each solution in accordance to each client's unique requirements.
In GIGA Solusi, we believe that technological advancement is a key to improve quality of life. Come and join us to build a stronger society and better future.
