Service and Support Engineer
Tanamera Coffee Indonesia
- Full-Time
- On-site • Tangerang Selatan
- Rp10.000.000 – 15.000.000
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Job Description
- Create / run maintenance programs for maintenance and routine repairs in the field of electrical, machinery, equipment, which is the responsibility of technicians
- Able to operate a coffee machine (Automatic or semi-automatic)
- Understand about coffee machines and coffee machine spare parts
- Fixed trouble shooting related to coffee machines
- Conduct visits to outlets for maintenance of coffee machines
- Create work reports
Requirements
- Must have a Mechanical or Electrical engineering degree
• Flow control & Instrumentation knowledge along with Autocad skill is a plus
• Coffee Machine and Coffee Roasting Equipment knowledge is a plus
• Must be proficient with Microsoft Office Suite (Excel, Word, Powerpoint)
• Must have a sense of urgency and ability to work under pressure for customer breakdowns.
• Must have excellent report writing skills (failure analysis and repair reporting and documentation)
• Must be able to read and create diagrams and technical manuals/documents
• Must have good time management, leadership and reporting skills
• Must have good communication skills, discipline and be fluent in English
• Willing to work in Jakarta
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Tanamera Coffee™ was founded November 2013 by Dini Aryani, a passionate Indonesian committed to positively improving the awareness of Indonesian Specialty Grade Coffee, for the benefit of the many many Indonesian farmers & support workers/businesses. Her pursuit of this personal goal inspired Dini to create a local Indonesian coffee brand to showcase the depth and variety of premium and specialty grade coffee available across the Indonesian Archipelago.
To achieve this, Tanamera Coffee™ sources the best Indonesian beans, bought the best equipment and employ the best people to help in the pursuit for Indonesia to be recognised for growing and serving some of the finest coffees in the world. Testament to this is the award of Champion International Roaster in 2015 & 2016 and a total of 38 International awards from AICA (Australian International Coffee Awards, Melbourne (RASV)) & 4 from France (AVPA).
The philosophy of our green bean sourcing is to work directly with Indonesian Farmers and Cooperatives to support their development and constant improvement of quality & yield. Our Director of green bean sourcing spends the majority of his time travelling across the growing regions of Indonesia. We believe this has been successful in helping the many many small farmers to understand why quality, consistency and continuous improvement year on year is so important. We help to improve their farming practices, growing methods, maintenance and processing to meet international standards. Being a small business the cost is significant for what is mainly CSR (Corporate Social Responsibility), the feedback to-date has been fantastic!
We currently have a total of 9 Cafes open in Jakarta, Yogyakarta, Surabaya, Makassar and Bali and roast for over 200 wholesale customers.
Tanamera Coffee™ is also the exclusive Indonesian distributor for sales and service support for Giesen Coffee Roasters and Slayer Espresso Machines. Two of the worlds leading equipment brands in Coffee.
