Senior Logistic and Distribution
Tentang Anak
- Full-Time
- On-site • Jakarta Pusat
- Negotiable
No Sign Up Required!
Job Description
About The Role
Tentang Anak is dedicated to providing exceptional products and services to our customers. We pride ourselves on our commitment to innovation and excellence. The Customer Service and Logistics is a senior professional responsible for orchestrating the critical link between our Tentang Anak and our valued customers. This role is multifaceted, involving strategic planning, collaborative relationship management, managing 3rd party fulfillment vendor (warehouse and transportation) and the ability to translate customer needs into supply chain solutions that drive service, cost, and cash improvements.
Key Responsibilities
- Ensure Service and Cost Effectiveness (transport, warehouse, and logistics cost)
- Develop and maintain strong, collaborative relationships with key customer stakeholders
- Act as the primary point of contact for all supply chain-related matters and proactively address customer concerns and requirements
- Develop and implement supply chain strategies that align with customer requirements and enhance service levels, cost efficiency, and cash flow
- Collaborate with customers to optimize on-shelf product availability and reduce stockouts, improving overall customer satisfaction
- Act as a liaison between the customer and internal teams to ensure the successful commercialization of supply chain improvements
Requirements
- Bachelor's degree in Industrial Engineering, Supply Chain Management, Business, or a related field.
- Proven experience in customer supply chain management, warehouse and logistics for 3-5 years
- Strong collaborative mindset
- Experience in relationship-building with external stakeholders (transportation, warehousing) and know how to maintain positive relationship
- Exceptional communication and negotiation skills.
- Ability to lead cross-functional teams and drive change within a customer-oriented context
- Operational discipline in carry our daily duties
- Obsessed with continuous improvement and always put customers first mindset
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Imagine a career where you play a pivotal role in ensuring the success and bright future of 80 million children in Indonesia. Tentang Anak is not just a company; it's a mission, a movement, and an opportunity to be part of something truly extraordinary.
Tentang Anak, at its core, is driven by a mission to advance the well-being and development of 80 million children throughout Indonesia. Founded by a team of experts, including pediatricians, child psychologists, and early childhood educators, we are steadfast in our commitment to supporting children with the most reliable education and products. From educational tools (e.g., applications, books, flashcards, puzzles) to essential skincare, Tentang Anak aims to accompany and provide the best solutions for parents and their children, from the moment they wake up until they fall asleep.
Our products are the one and only in Indonesia that are developed by experts, backed by science, and offered at affordable prices. We are humbled by the love our products receive from parents, consistently ranking our Educational Tools and Skincare highly on e-commerce platforms, making them best-sellers. We will continue to innovate and provide better solutions for parents at every step of their journey. We are dedicated to creating a brighter, healthier, and happier future for the children of Indonesia.
Our employees, whom we call TAmily, are a group of relentless and passionate individuals who share the same mission and ambitions. Are you ready to join us in this mission?
