Job Description
- Maintain effective communication and strong relationships with merchants.
- Manage and monitor GMV, order categories, and merchant store performance by conducting strategic negotiations based on sales data.
- Handle and resolve day-to-day merchant issues in a timely manner.
- Assist merchants with product optimization and operations by participating in special promotions and campaigns.
- Monitor merchant violations, delayed or incorrect deliveries, customer service response rates, and address underperforming merchants.
- Analyze performance data to optimize operational strategies.
- Coordinate marketing cost control, resource allocation, promotional pricing configurations, and related activities.
Requirements
- Bachelor's degree in Management, Business, Marketing, Finance, or a related field.
- Minimum of 2 years of working experience in merchandising or merchant management within E-commerce or marketplace platforms (Experience as a brand seller in E-commerce is preferred).
- Fluent in English, both spoken and written.
- Experience in leading a team is a plus.
- Familiarity with home appliance brands, merchant resources, and business integration processes is preferred.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.
