Job Description
- Provide administrative and coordination support for the hotel sales team to assist revenue generation and daily sales operations.
- Prepare, organize, and maintain all sales-related administrative documents, reports, databases, filing systems, and correspondence records (manual and electronic).
- Respond promptly and professionally to telephone, email, and customer inquiries.
- Coordinate familiarization trips, site inspections, trade shows, exhibitions, promotional events, group bookings, and sales functions as required.
- Assist in preparing and issuing GO/BEO documents and ensure accuracy through coordination with the responsible sales team.
- Communicate and coordinate daily with Front Office, Food & Beverage, and other operational departments to ensure excellent guest and client service.
- Conduct market surveys, gather competitor intelligence, and provide market updates to management.
- Support direct mail campaigns, promotions, marketing activities, promotional materials, and corporate gift management.
- Maintain and update promotional flyers, printed materials, collateral stock, and marketing inventories.
- Assist in preparing annual budgets, business plans, action plans, tender submissions, and new product/service initiatives.
- Support promotional strategies and marketing plans aligned with hotel business objectives.
- Coordinate with other hotel properties and regional sales personnel to support cross-property sales initiatives.
- Attend monthly sales meetings and contribute to departmental coordination and follow-up activities.
- Handle statistical reporting and weekly sales data collation.
- Work effectively under pressure while managing multiple priorities, deadlines, and operational demands simultaneously.
- Demonstrate strong organizational, administrative, coordination, and follow-up skills with high attention to detail.
- Maintain positive interpersonal relationships and provide professional communication with clients, colleagues, and stakeholders.
- Demonstrate adaptability, flexibility, and the ability to work efficiently in a fast-paced and dynamic hospitality environment.
- Build and maintain strong client relationships while supporting hospitality and sales service excellence.
- Utilize Microsoft Office and other administrative tools proficiently to support operational efficiency.
- Perform all assigned duties in line with hotel operational needs and management direction.
Requirements
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Proficient in the use of Microsoft Office (especially Excel)
- Good communication skills (verbal and writing skills)
- Possess strong written and spoken English communication skills.
- Demonstrate problem-solving abilities, initiative, and the capacity to learn quickly.
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About MIRAH HOSPITALITY AND LEISURE
Learn MoreIndustry
Hospitality
Location
Denpasar, Indonesia
Company Size
– employees
