Job Description
Community Development & Engagement:
- Build and manage a strong and active reseller community, fostering a positive environment that encourages collaboration and sharing of best practices.
- Create and implement strategies to increase community engagement, activity, and retention of resellers.
- Develop communication channels (e.g., forums, social media groups, newsletters) to keep resellers informed about product updates, promotions, and resources.
Performance Monitoring & Support:
- Track and analyze reseller performance data to identify top-performing resellers, as well as those who may need additional support.
- Provide personalized feedback, coaching, and motivation to help resellers achieve their sales targets.
- Address any concerns or challenges resellers face, acting as their main point of contact and support.
Onboarding & Training:
Design and execute onboarding programs for new resellers to ensure they understand the product, brand values, and sales strategies
Requirements
- 1+ years of experience in community management, reseller management, sales support, or a related field.
- Excellent verbal and written communication skills, with the ability to engage, inspire, and guide community members.
- Experience creating and delivering training programs, sales materials, or educational content.
- Proven ability to build and nurture strong relationships within a community or partner ecosystem.
- Ability to track and analyze community performance, identify trends, and use data to improve engagement and sales outcomes.
- Demonstrated ability to motivate and inspire others through recognition programs, incentives, and direct support
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RedDoorz is Southeast Asiaâs largest and fast-growing, technology-driven hospitality brand. With a vision to enable people to travel more and provide affordable, reliable stays in all major cities and destinations across the region, RedDoorz is disrupting the hospitality industry by transforming the fragmented supply inventory into branded, standardized accommodations.
RedDoorz was founded in 2015 by a team of senior executives with deep experience in the online travel and hospitality industry and since then it has grown into a regional powerhouse with operations in Indonesia, Singapore, and the Philippines. As part of the RedDoorz brand network, hotel owners are able to grow their business, increase revenues and profits while streaming their operations. RedDoorzâs solutions help hotel partners manage distribution, pricing, marketing, customer experience, and technology â offering an end-to-end platform powered by an advanced tech and digital infrastructure.
