Retail Manager
Sayurbox
- Full-Time
- On-site • Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
The Offline/Retail Manager will lead our offline initiative, overseeing all aspects of retail operations, including P&L management, store/market concept development, and execution. This role is pivotal in ensuring our stores deliver an outstanding customer experience, achieve financial targets, and maintain operational excellence.
Key Responsibilities:
- Leadership: Provide strategic direction and leadership to the retail team, fostering a culture of excellence and continuous improvement.
- P&L Management: Oversee the Profit and Loss (P&L) statements for all retail locations, ensuring financial targets are met or exceeded.
- Store Concept Development: Lead the development and execution of offline market concepts that enhance the customer shopping experience and drive sales growth.
- Operational Excellence: Ensure operational standards are met across all retail locations, including inventory management, merchandising, and customer service.
- Team Development: Recruit, train, and develop a high-performing offline team, promoting a positive and hard working environment.
- Customer Experience: Champion initiatives to improve customer satisfaction and loyalty, utilizing customer feedback to inform strategies.
- Market Analysis: Stay abreast of industry trends, competitive landscape, and customer preferences to inform business decisions and strategies.
- Collaboration: Work closely with other departments, including marketing, supply chain, and finance, to align retail strategies with overall business goals
Requirements
- Bachelor’s degree
- Have experienced in offline, events management, or retail experience (3-5 Years)
- Have experienced in the same position for 1-2 years
- Strong analytical, organizational and problem solving skills
- Comfortable in a fast-paced environment; flexible to changing priorities
- Detail-oriented, organized and self-motivated
- Target oriented, services excellent, hard worker and ready to work under pressure.
- Ability to identify potential problems
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Sayurbox is building Indonesia’s fastest growing supply chain platform with full integration from farm to end consumer. We serve fresh produce from farms directly to enterprise businesses, general trade, modern trade, horeca as well as our have our own direct to consumer e-grocery platform. We operate 24 hours a day, 7 days a week, and provide both overnight and same day deliveries.
Sayurbox was founded with the social mission of providing market access to local farmers through the digitalization of Indonesia’s agri-supply chain. We make people healthier, one fresh produce at a time.
We currently serve around 1 million customers in Java and work with more than 10,000 farmers nationwide.
We are always on the lookout for passionate, driven, innovative, and hungry to learn individuals with high initiative and ownership to be part of the Sayurbox.
Email [email protected]
