Job Description
As a ‘Resort Operation Supervisor’, you will ensure the smoothness of front line/host and housekeeping/cleaner operation. Supervise and assist the team in welcoming the guests and serve the guests from their arrival, during stay, till their departure. You are also responsible for ensuring the cleanliness and tidiness of all branch areas (facade, lobby, pods, parking, offices, public facilities). With guidance from your superior, you will make decisions to ensure the smoothness of branch operations and provide a polite, professional, efficient, and flexible service at all times to support the positive image of the company.
Requirements
- Candidate must possess at least undergraduate (S1) at tourism/hospitality or equivalent
- Having experience at supervisory level background specialized in front office and/or housekeeping or equivalent.
- At least 2 (two) year of working experience as supervisor in hospitality industry
- Actively able to communicate in English both verbal and written
- Able and willing to work on appointed areas selected by management.
- Able and willing to work overtime and outside operational time.
- Has neat appearance and well groomed
- Excellent Adaptability to Fast-paced Environment
- Familiar with Setting up and Maintaining KPI
- Familiar with SOP and Policies development
- Product and Service Quality Improvements
- Focus on Operational Excellence and Quality Assurance
- Experienced in coaching & training delivery
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Founded in 2018, Bobobox is a property technology and hospitality company that specializes in providing sleeping accommodations. Renowned for our capsule hotels, Bobobox also has IoT-powered modular cabins (BoboCabin). We are now present in 25+ locations across Indonesia.
We call our team Bobsquad. In living our daily life at Bobobox, we uphold 4 core values. It defines who we are and what we aspire to be. Our values are BOBO (Best Attitude, Obsessive Curiosity, Bring Result, and Open Communication).
Since day one, we are a firm believer in sustainable growth. We believe that a company's growth aligned with the growth of its business and people within.
