Job Description
- Welcome residents/guests and manage parents’ visits (approval, visiting hours, and required forms).
- Handle daily mail distribution, update room availability, and manage room reservations.
- Oversee equipment lending/return, ensure good condition, and record in the logbook.
- Provide information, respond to complaints, share announcements, and escalate issues to relevant parties.
- Prepare reports on violations/incidents and maintain accurate records and correspondence.
Requirements
- Bachelor’s degree in Hotel Management or Tourism.
- Prior experience in Guest Relations or Front Office is an advantage.
- Strong service orientation with excellent interpersonal and communication skills.
- Demonstrated analytical, conceptual, creative, and innovative thinking abilities.
- Proficiency in English (written and spoken); Proficiency in other languages is a strong plus.
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About BINUS Group
Learn MoreBINUS is a well-known and fast growing institution that has been recognized nationally and internationally. In 2019, it was awarded for the second time as the #1 Indonesian Employer of Choice in Education by Korn Ferry - SWA We endeavor to achieve a conducive working & learning environment, with a family-friendly multicultural community. We are currently looking for qualified and committed fulltime employees to be part of our big family.
Industry
Education Administration Programs
Location
Jakarta Barat, Indonesia
Company Size
>100 employees
